Privacy Policy

1. Introduction 

Exactive Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

2. Information We Collect

We may collect and process the following types of personal data: 

- Personal details (e.g., name, address, email, phone number) 

- Financial information (e.g., bank details, tax information, payroll data) 

- Business information (e.g., company details, VAT registration, financial records) 

- Communication data (e.g., emails, phone calls, or other correspondence) 

- Website usage data (e.g., IP address, cookies, analytics data) 

 3. How We Use Your Information 

We process your personal data for the following purposes: 

- To provide accounting, bookkeeping, and financial advisory services 

- To comply with legal and regulatory obligations 

- To manage client relationships and respond to inquiries 

- To process payments and invoices 

- To improve our services and website functionality 

- For marketing purposes (only with your consent) 

 4. Legal Basis for Processing 

We only process your personal data when we have a legal basis, such as: 

- Contractual necessity – to provide services you have requested 

- Legal compliance – to fulfill regulatory and tax obligations 

- Legitimate interests – for business operations and client management 

- Consent – for marketing and communications (you can withdraw consent at any time) 

 5. How We Share Your Data 

We do not sell your personal data. However, we may share your information with: 

- HMRC, regulatory authorities, or legal bodies when required by law 

- Trusted third-party service providers (e.g., cloud storage, payment processors) 

- Professional advisors (e.g., auditors, legal advisors) 

- Other parties with your explicit consent 

 6. Data Security 

We implement strict security measures to protect your personal data, including encryption, access controls, and secure storage. However, no system Is entirely secure, and we cannot guarantee absolute security. 

 7. Data Retention 

We retain personal data only as long as necessary for the purposes stated in this policy, in line with legal and regulatory requirements. After this period, we securely delete or anonymize your data. 

 8. Your Rights 

You have the following rights under data protection laws: 

- The right to access, correct, or delete your personal data 

- The right to restrict or object to processing 

- The right to data portability 

- The right to withdraw consent (where applicable) 

- The right to lodge a complaint with the Information Commissioner’s Office (ICO) 

 9. Cookies and Website Tracking 

Our website may use cookies to enhance user experience and collect analytical data. You can manage cookie preferences through your browser settings. 

 10. Contact Us 

If you have any questions about this privacy policy or your personal data, please contact us: 

Exactive Ltd 

admin@exactiveltd.com

07956 959913

 11. Updates to This Policy 

We may update this privacy policy from time to time. Any changes will be posted on our website with an updated revision date.